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Operations Assistant at TrendHR

Operations Assistant

TrendHR Rockwall, TX Full-Time
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TrendHR is currently recruiting for an Operations Assistant to add to our internal team. This position is responsible for providing general support to internal staff and clients ensuring the efficient and consistent customer service delivery of TrendHR. The ideal candidate will be passionate about customer service and assisting o ur clients.

Essential Function

· Provide general support to internal staff in payroll, benefit, human resource, risk management and accounting functions. Answer client calls, understand and answer client inquiries and/or determine the correct support staff to direct to for further assistance.

· Gather data and prepare reports.

· Perform payroll processing and distribution. Enter wage garnishments and various payroll deductions.

· Prepare benefit quote data and presentation materials. Perform benefit reconciliation procedures. Update benefit plans and renewal rates.

· Research, review and update human resource forms, training and processes. Collect data from injured employees and prepare work comp claim data files. Prepare deductible billing reports and invoices.

· Process incoming invoices, outgoing payments and cash receipts.

· Assist with new client set up, new client onboarding, benefit renewal meetings and other customer service client visits, as needed.

· Other duties as assigned.


Qualifications

·         Must possess a positive attitude, a desire to win, the ability to assess situations and determine the best course of action.

·         Must be a team player, detail oriented, highly motivated, be a strong oral and written communicator, and have a high energy level.

·         Be able to accurately work in a fast-paced client driven environment.

·         Customer service experience is required and must be proficient in computer software and systems.

Please APPLY today for consideration! 

Recommended Skills

Customer Service
Data Entry
Microsoft Excel
Microsoft Word
Typing
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Job Snapshot

Employee Type

Full-Time

Location

Rockwall, TX

Job Type

Human Resources

Experience

1 years

Date Posted

04/28/2021
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