Customer Service Representative in Rockwall, TX at TrendHR

Date Posted: 7/29/2020

Job Snapshot

Job Description

TrendHR is recruiting for a great upbeat Customer Service Representative for a fast-growing company in the Rockwall area. This individual will be responsible for all activities related to customer service, order entry, order planning, and customer account management. This person would need to be very familiar with utilizing varies computer software and effectively communicate requests throughout the company.

Responsibilities:

  • Handle customer inquiries and customer orders
  • Schedule appointments when needed
  • Handling incoming telephone calls, emails, letters and messages.
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

 

Job Requirements

  • Previous experience in customer service, sales, or call center
  • Strong attention to detail and ability to work independently
  • Ability to build rapport with clients
  • Ability to use Microsoft Office suits
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

If you would like to be considered for this position, please apply with your resume today!